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          • First Mile/Last Mile
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          • Geofence Alerting
          • Load Status in Motion (LSiM)
          • Accurate Mileage
          • Shop Cycle Times
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        • Bogie IQ Gateway

          • Wheelset Health
          • Wheel Slide Events
          • Hand Brake Detection
          • Stuck Brake Detection
        • Wireless Sensors

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Privacy Policy

Amsted Digital Solutions respects your privacy and created this Privacy Policy to explain how we collect, use, and disclose information about you when you interact with us through our digital properties, including amsteddigital.com and portal.amsteddigital (our “Websites”). If you are a resident of the European Economic Area or the United Kingdom, please consult our Supplemental Notice at the end of this Policy for additional details that are relevant to you.

Collection and Use of Personal Information

Amsted Digital Solutions collects the following categories of personal information, for the purposes described below:

  • Identifiers such as your name, e-mail address, postal address or telephone number. We collect this information directly from you and use it to operate our sites and deliver the services you have requested; to communicate with you and inform you of other products or services available from Amsted Digital Solutions and its affiliates; and to contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
  • Internet and Network Activity Data such as your IP address, browser type, domain names, access times and referring website addresses. This information is provided directly by your device. We use this information to operate the service, to maintain quality of the service, and to provide general statistics regarding use of the Amsted Digital Solutions Websites.

Disclosure of your Personal Information

We do not disclose personal information to third parties, as defined in the California Consumer Privacy Act, for a business purpose. We do, however, provide personal information to vendors or trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Amsted Digital Solutions, and they are required to maintain the confidentiality of your information.

We may also disclose information to others: (1) if we believe there has been a violation of our website policies; (2) if we believe that someone may be causing injury to our rights or property, other users, or anyone else; (3) to respond to judicial process or to provide information to law enforcement; (4) as required by law; or (5) in connection with a corporate reorganization, such as a merger or asset acquisition.

Amsted Digital Solutions does not sell, rent or lease its customer lists to third parties. Amsted Digital Solutions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

Use of Cookies and Other Tracking Technologies

We use cookies and similar technologies to store and manage user preferences, enable context, and gather analytic and usage data. A cookie is a small text file that is placed on your computer or device and is used to identify the device and to collect information.  Our Websites use the following types of cookies:

  • Strictly Necessary cookies: These cookies are necessary for our Websites to operate properly and enable you to use features.
  • Performance cookies: These cookies collect information about how you use our Websites and are used to improve and personalize future web experiences and deliver content more relevant to your interests.
  • Targeting cookies: These cookies help us deliver our content and advertising.
  • Functional cookies: These cookies allow our Websites to remember choices you make and provide more personalized features as well as services you have asked for. The information collected may be anonymized and is not used to track your browsing activities on other websites.

Depending on your location, a pop-up window may appear the first time you visit our Websites, informing you that we use cookies and allowing you to set your cookie preferences for your device. Please be aware that this does not apply to strictly necessary cookies. You also have the ability to accept or decline cookies through your browser’s settings. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Amsted Digital Solutions services or Websites you visit.

We may use other technologies, such as session replay, that may record, transcribe, or recreate your browsing activity. We use this technology to measure performance and usage and to diagnose errors or conduct troubleshooting activities.

Security of your Personal Information

We recognize the importance of maintaining the security of your information, and so we have implemented technical and organizational security measures designed to protect your information from unauthorized processing.

Links to Third-Party Websites

Amsted Digital Solutions encourages you to review the privacy statements of Websites you choose to link to from Amsted Digital Solutions so that you can understand how those Websites collect, use and share your information. Amsted Digital Solutions is not responsible for the privacy statements or other content on Websites outside of the Amsted Digital Solutions and Amsted Digital Solutions family of Websites.

Your Choices

Depending on where you live, you may have certain rights with respect to your personal information, including:

  • You can request that we provide you access to the information we collected about you, including the specific pieces of information and details about that information.
  • You can ask us to transfer your personal information to another party.
  • You can request to update or change your personal information when it is incorrect.
  • You can ask us to delete your personal information that we have about you.

We will not discriminate against you for exercising the above rights. To do, please contact us using the Contact form on our site and indicate in your message that you are making a “Privacy Rights Request.” We will respond only to verified requests and may ask you for additional details in order to confirm your identity. Residents of California may have an agent submit a request on their behalf but we will require the agent to provide us proof of authorization and you to verify your identity directly with us.

Changes to this Statement

Amsted Digital Solutions may update this Privacy Policy from time to time. If we do so, we will post a new version on the Websites and, as required by law, notify you of the change.

Contact Information

Amsted Digital Solutions welcomes your comments regarding this Privacy Policy. If you have questions or concerns, please contact Amsted Digital Solutions at supportcenter@amsteddigital.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Supplemental Notice for Residents of the European Economic Area/United Kingdom

This Supplemental Notice provides additional details that apply only to residents in the European Economic Area or United Kingdom.

Controller: The controller of your information is Amsted Digital Solutions.

Legal Basis for Processing Your Information: We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reason(s) we collected and need to use your personal data. We rely on the following legal bases:

  • Where you have told us you are happy for us to process your personal data for a specific purpose, such as when you request that we contact you with information about our products and services.
  • Legitimate Interests. Where the processing is necessary for us to conduct our business, but not where your interests are overridden by your rights or interests. This may include processing to inform you of changes to our Websites, products, or services; to provide you with information about other products or services we offer; to conduct internal operations such as billing, support, or troubleshooting; and to improve our Website, products, and services.
  • Contractual Necessity. Where the processing is necessary based on your purchase of a product or service.
  • Legal Claims. Where the processing of your personal data is necessary for the establishment, exercise, or defense of legal claims.
  • Legal obligation. Where we are required by law to process your personal data.

Cross-Border Transfers:
We are based in the United States and, where required, use legally-approved mechanisms to lawfully transfer data across borders. Depending on the situation, we may rely on adequacy decisions or approved standard contractual clauses. You can contact us using the information below to get more details on the precise mechanism we use for your information.

Your Rights: Under certain circumstances, you have the right to:

  • Restrict Processing. You can request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example).
  • Object to Processing. You can object to the further processing of your personal data, including certain marketing activities.
  • Withdraw Consent. Where the processing of your personal data by us is based on consent, you have the right to withdraw that consent without detriment. But doing will not affect any processing we performed before you revoked your consent.
  • File Complaint. You can file a complaint with the appropriate data protection authority, but we ask that you give us an opportunity to address your concern first.

You can exercise the rights listed above at any time by contacting us using the Contact form on our site.